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Frequently Asked Questions
Can I transfer data from my
existing programs in to CryoTrack software?
Does
CryoTrack software have security feature?
What
makes CryoTrack software different from other products on the market?
What
is the maximum numbers of samples I can store?
Do
I need any other database application for CryoTrack software to run?
Can I scan Sample ID from Bar
Code using scanner?
I need to customize the display
and printing of my search results. Is it possible?
How can I print labels?
Is it possible to search for
empty slots and storage containers?
I frequently shuffle the boxes
between storage locations. Can I keep track of the changes?
I am tired of keeping track
of the amount I added or used. What can I do?
I want to customize the name
of fields and search for these values. Is is possible?
Can I maintain my own documents
for protocols, reagents and assays?
I need to
create more than one sample of the same type - Can CryoTrack software do
it for me?
Can
CryoTrack software search for specific words in notes field?
Sometimes
I need to remind myself or alert other user regarding a record - how can
I do it?
Can Cryotrack
keep track of deleted samples / records?
Is it possible
to perform exlusive or inclusive search for specific terms?
How can I
keep track of the sample type?
How can I
associate local or server based applications to a specific record?
Can someone else delete records created by me?
What kind of support
is included whe I buy the software and for how long?
How much is the annual
maintenance fees or are there any recurring charges?
Can I transfer data from
my existing programs in to CryoTrack software?
CryoTrack makes it easy to import inventory data from your current program. Using our import feature, you can import records from other data base or spreadsheet. In addition, once you set import parameters, save your settings as a reusable profile, and importing becomes a one-click operation. Using the import utility, you can import an individual record or records for the entire storage container.
Does CryoTrack software
have security feature?
Yes, CryoTrack software has security features. You have a password protected log-in. You can set and assign administrative, full and limited privileges. Users with Administrative privileges can assign access to the software. users with Full privileges can edit records. Users with limited privileges can view the data but not edit them.
What makes CryoTrack software
different from other products on the market?
CryoTrack software provides easy and quick management system for managing records.
Graphical representation of the storage containers make it very easy to know
the status of the containers, helping you to efficiently manage the storage
space. Its import and export features help you to transfer records
back and forth between applications. Record editing tools (Copy, Paste,
Cut or Delete) in graphical format is very convenient for duplicating, deleting
or transferring records. Emptying the storage container is done at
a click. Transferring storage containers from one location to another
is made easy using the transfer feature. Searching for records by partial
or full sample name, date (date, month and/or year) sample was stored, person
who stored the samples, ID number and reference name make it easy to
keep track of the inventory and know location of any sample you wish to search.
Printing the list of records, records in a specific container or individual
records make it easy to get the hard copies for quick reference. With
the exception of CryoPlate product line, printing labels is also possible
and very convenient. In addition to standard fields, there are user
defined fields that you can define your own names.
What is the maximum numbers
of samples I can store?
The storage capacity is different
for each system. Please contact
us for
more information.
Do I need any other database application for CryoTrack software to run
No. CryoTrack software comes with a built in database structure. You do not need any other database or spreadsheet application running on your PC or work station.
Can I scan Sample ID from Bar Code using scanner?
Yes. CryoTrack software is scanner friendly. Just point the cursor to the corresponding sample ID text field and scan the bar code with scanner. The sample ID on the bar code is automatically registered in the appropriate field.
I need to
customize the display and printing of my search results. Is it possible?
Yes. Search for your
records can be partial or exact match. In addition, once the search
is finished, you can hide or show the fields you need to display.
This feature allows the user to customize display of only necessary fields.
When the customized display is printed the printed records consist only
of those selected for display.
How can I
print Labels?
Label printing is extremely
easy with CryoTrack software. Select one of the two label types from
the tabs. Next select the label location you want to use and click.
Two sizes of labels can be printed in this way. This feature allows
the efficient use of the label spaces. The labels for the vial include
Sample ID, Storage Date and the name of individual who stored the sample.
The other label is meant for including four other fields.
Is it possible
to search for empty slots and storage containers?
Absolutely. CryoTrack software
has a built in feature which allows searching for empty slot/s and containers.
In addition, you can search for consecutive empty slots (from 2 to 90).
Searching for empty slot/s and containers allows efficient management
of the storage space.
I frequently
shuffle the boxes between storage locations. Can I keep track of
the changes?
Absolutely. CryoTrack software
is designed to permit such changes. You can rename the containers
and move or transfer the containers from one place to another. This
operation takes only 30 seconds once the new location is identified.
For convenience, CryoTrack software internally maintains a list of storage
locations, shelves, racks, pies or slices. All you do is to select
the container from the list, select or enter new location and click Transfer.
This operation can be repeated as many times as you need.
I am tired
of keeping track of the amount I added or used. What can I do?
Each time you add a sample
or withdraw any amount of sample, simply select the volume from the list
or enter it in appropriate field. CryoTrack software will maintain
a transaction log of amount of transaction, time of transaction and the
name of individual who did so. The transaction log can be printed
for archiving hard copies.
I want to
customize the name of fields and search for these values. Is is
possible?
There are 18 fields that
you can define or customize. These fields are provided in addition
to other most commonly standard fields like Sample ID, Date Sample Stored,
Vendor Information etc. Nine of these eighteen fields are searchable.
These fields can be labeled as you please and perform search based on them.
Can I maintain
my own documents for protocols, reagents and assays?
These are very important
for scientists. You can write or copy/paste these documents in appropriate
areas. Separate tabs are provided for these documents. All
these can be listed and selected from lists as you please. In addition,
you can also associate protocols, reagents and assays with individual records.
These are very conveniently and conspicuously displayed in data entry tab.
You can add or delete these documents at anytime.
Back
to Questions
I need to create more than one sample of the same type
- Can CryoTrack software do it for me?
Yes. Once you have entered the
information for one record, you can create multiple samples of the same
type with either the same sample ID or sequential sample IDs.
Back
to Questions
Can CryoTrack software search for specific terms in
notes field?
The software has been designed
for to include any notes you may have. You can serach all records
for specific terms and the results are displayed in a spreadsheet format.
Sometimes I need to remind myself or alert other user regarding
a record - how can I do it?
You can leave a message for some
one or leave a reminder for yorself. In the Misc tab, just type the
message, click on the name of the recepient of the message and the message
will be sent to the recepient. When the recepient retrieves the messages,
the message you sent is displayed with time and date of your message.
This works very nicely for short messages as the samples are usually
shared between many users and no one else except the owner of the record
can edit the sample inofrmation.
Can Cryotrack keep track of deleted samples / records?
Absolutely. Once you delete
or remove a record, it gets automatically entered in the database. You
can check the time, date and the person who deleted the record. Administrator
is the only one who can clear the log of deleted sample. For
the batch deletion or removal of samples, you have the option of doing this
with or without keeping log.
Can someone else delete records created by me?
No. Only you have the permission
to do so. However, keep in mind that the user with administrative
privilege has the total control of your records including editing them and
deleting them.
Is it possible to perform exclusive or inclusive search
for specific terms?
Yes. Choose
the terms in the Genotype field in such a way that you can search for those
terms specifically. When you go to the Search tab, enter the terms you
need to search on the left hand side of the tab. Here you have two options
- to search for records having the specified terms only or the specified
terms but excluding other terms that you can specify. This option
is applicable only to the Genotype field. If you need, we can always rename
the field to whatever you need.
How can I keep track of the sample type?
In the data entry
tab, you have the option of choosing the cell type from mouse, human,
hybridoma or other. In the search tab, you can search for a specific
query in all or specific cell type.
How can I associate local or server based applications
to a specific record?
You can associate
any application that reside on the local PC or server to a specific record.
For this purpose, click on the App field located on the top right
hand side of the software. When you click on this tab, it expands
to fit the screen. Once expanded, double click on it and the available
applications are displayed. Either you can create a file for that
record or associate any existing file on the coputer.
What kind of support is included when I buy the software
and for how long?
You receive full
support for as long as you operate the software. Just call us or
email us and we will be glad to respond to your needs, questions, concerns.
We will also walk you through the software step-by-step wheneven
necessary.
How much is the annual maintenance fees or are there any
recurring charges?
No. The
annual support fees are nominal. We quote all the price upfront and once you buy the software, we will support it and also we will help you with
any reasonable requests. Afterall, your success is our success.
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CryoTrack products are total solution for inventory management in today's high through-put world
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CryoTrack Inc.
All rights reserved
Last updated: January 3, 2007